Working with Closed Captions often needs a different approach to the whole subtitling and captioning process.
EZTitles provides many additional features to address these requirements.
Some of these options are available only when you are working in Closed Captions mode.
Your new software comes with a predefined profile focused on the tools for Closed Captioning.
You might need to switch this profile on before starting. Refer to Profiles topic for more information.
Subtitles (Captions) without Out-cue
Working in Closed Captions mode you can have subtitles without out-cues (only the in-cues are required).
These subtitles are used for the parts of the material containing intensive conversation.
In Preview mode the subtitles appear one by one without blanks between them.
The duration and reading speed calculations are based on the next caption's in-cue.
You can still have captions with Out-cue when there is a significant gap in the conversation.
If you want to create different types of captions (pop-on, paint-on, roll-up) you need to make the "Closed Captions" toolbar palette visible.
Right-click on the toolbar and enable the corresponding item. You can also make the palette floating or dock it on a suitable place.
Customizing the workspace environment is described in details in Toolbars, Keyboard Shortcuts and Appearance topic.
The caption style is displayed on the main screen (see presentation control in Workspace Elements) and on the preview list.
For clear visibility the captions could be displayed boxed or unboxed. The boxes can be turned on/off using Edit/Preferences... menu or 
button on the toolbar.
Go to the Appearance page and click "Preview subtitle on black box". The boxed subtitles improve the text readability only and doesn't affect the exported files.